Welcome to www.scentra.pk (the “Site”), operated by Scentra.pk. We prioritize your privacy and are committed to safeguarding your personal information. This policy outlines how we collect, use, and protect your data. By using our Site, you agree to the practices described below.

1. Information We Collect

When you place an order or interact with our Site, we may collect:

• Personal Details: Name, gender, date of birth, contact information (email, phone, address), and payment details.
• Transactional Data: Order history, payment records, and delivery preferences.
• Technical Data: IP address, browser type, and cookies (see Section 4).

You can browse our Site anonymously unless you log into your account.

2. How We Use Your Data

Your information helps us:

• Process orders, manage your account, and deliver products.
• Verify payments, prevent fraud, and improve our services.
• Personalize your experience (e.g., tailored product recommendations).
• Send promotional offers (if you opt in). You may unsubscribe anytime.
• Conduct anonymized market research (your identity remains protected).

We only retain data as long as necessary or required by law.

3. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

4. Who we share your data with

We may share your information with:

• Service Providers: Courier partners, payment processors, and IT support.
• Legal Compliance: Authorities if required by law (e.g., fraud prevention).
• Business Transfers: If Scentra.pk is sold or merged.

We never sell your data to third-party marketers without your consent..

5. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. What rights you have over your data

You may:

• Request access to or correction of your data.
• Opt out of marketing communications.
• Withdraw consent for data processing (where applicable).

To exercise these rights, contact us at support@scentra.pk..

7. Policy Updates

We may revise this policy periodically. Keep checking this page for the latest version.

Contact Us:

For questions or requests, email support@scentra.pk.